Family Feedback Questions
How satisfied are you with the support provided? (1-5)
How has our support impacted your family's well-being?
Would you recommend our services to other families? (1-5)
What specific aspect of our support did you find most helpful?
What improvements would you suggest for our services?
Who was your Family Support Worker?
Who was your Volunteer?
How would you rate the overall quality of our support? (1-5)
In what ways have we made a difference in your daily life?
How did your volunteer help to support you and your family?
How responsive were we to your needs? (1-5)
How comfortable did you feel reaching out to us? (1-5)
What challenges did our support help you overcome?
How well did our services align with your expectations? (1-5)
Please share any additional comments or suggestions.
Share Your Experience with Us
We value your feedback and invite you to share your experiences with Home-Start St Helens. By filling out our feedback form, you help us enhance our services and better support families like yours. The form includes both scoring options and open-ended questions, allowing you to express your thoughts fully. Your insights are crucial in helping us provide the best possible support. Thank you for taking the time to contribute!
How will my feedback be used?
Your feedback will be analyzed to identify areas of improvement in our services, helping us to better meet the needs of families we support.
Is my feedback confidential?
Yes, all feedback is kept confidential and is used solely for the purpose of enhancing our services.
How often can I provide feedback?
We encourage you to provide feedback after each interaction with our services, but you are welcome to share your thoughts at any time.
Will my feedback impact the support I receive?
Your feedback will not negatively impact the support you receive. It is used to improve our services for all families.
Can I see the changes made from my feedback?
We aim to communicate any significant changes made as a result of feedback through our newsletters and updates on our website.
Who can I contact for more information?
For more information, please contact our support team via the contact details provided on our website.